NDIS Providers · AI Governance
NDIS AI governance
compliance.
Support workers and coordinators are using AI tools that touch participant plans, support documentation, and sensitive personal information. NDIS Practice Standards and APP 11 require governance. Govara delivers it before December 2026.
The risk
Where NDIS providers face
their greatest AI exposure
Participant data in uncontrolled AI tools
Support workers use AI tools to write progress notes, draft incident reports, and summarise support plans — often on personal devices with no organisational oversight. Participant personal information and disability-related data enters platforms that have no APP or NDIS-aligned governance.
NDIS Practice Standards exposure
Registered providers must have documented governance frameworks covering how participant information is handled. The NDIS Quality and Safeguards Commission is increasingly scrutinising data governance — and AI use by support staff is an emerging audit focus.
No workforce AI policy
Most NDIS providers have no documented AI acceptable use policy for their workforce. Without one, you cannot demonstrate compliance to the Commission, your PI insurer, or participants exercising their rights under the NDIS Code of Conduct.
The platform
Three modules for
NDIS AI governance
1
AI Tool Inventory
Discover every AI tool used by support workers, support coordinators, plan managers, and admin — including apps that handle participant support plans and progress notes. Builds a live AI inventory register with data types (including disability-related sensitive information) and risk exposure by role and team.
2
Policy & Disclosure Pack
Generate an AI acceptable use policy aligned to NDIS Practice Standards, the NDIS Code of Conduct, and participant rights. Includes APP 1.7–1.9 compliant participant privacy disclosure updates, AI vendor risk assessment templates, and workforce training with attestation logging.
3
Audit Evidence & Trust Centre
Immutable audit log of AI governance activities — policy reviews, training completions, vendor risk assessments, and incident records. Export a board-ready PDF for NDIS Quality and Safeguards Commission audits, registration renewal, and PI insurer reviews.
Compliance obligations
The regulations your
organisation must meet
NDIS Practice Standards — governance obligations for registered providers covering participant data management
NDIS (Provider Registration and Practice Standards) Rules 2018 — documented policies and procedures
NDIS Code of Conduct — obligations when AI interacts with participant personal information and support plans
Privacy Act 1988 / APP 11 — secure handling of participant personal and disability-related sensitive information
APP 3 — heightened obligations for collection of sensitive information including disability information
APP 1.7 — disclosure of AI data handling in participant-facing privacy policies from December 2026
Two-week assessment.
Commission-ready report.
Commission-ready report.
We map every AI tool used by your workforce, identify Practice Standards and APP gaps, and deliver a governance report ready for your next Commission audit. Fixed fee — $5,000.
Book AssessmentOr email us at hello@govara.com.au